State Farm® Insurance Agent Rob Crosby
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Let’s Make It Smart Llc
October 22, 2025
"Jacob was an absolute blessing to work with. He made the process very simple and was very attentive and responsive. Buying a new car is a very stressful process when you are dealing with financing and DMV. I was worried about the insurance process but they made it so easy and simple that it helped calm my anxiety. Would 1000% recommend."
"So glad we could help alleviate some of your stress yesterday. Grateful to have you as a new customer."
K P
February 12, 2025
"Flying object hit my car and damaged hood and windshield. I reached out to Jacob (my ins agent) and he was very helpful in taking care of my needs. He sent me the link to file my claim and even suggested a collision shop to take my car to. Hudson collision did an excellent job. I have been with State Farm insurance for many years and have always been pleased with their services. Thank you Jacob at State Farm :)"
"Thank you K! We love helping our customers & are so appreciative of your business."
James Bartlett
August 12, 2024
"Consistently great service! I will continue to bring my insurance needs here."
luis martinez
January 12, 2024
"Stay away from this place they will ignore your calls! And not call you back I can’t get insurance with state farm because they will not remove from a policy I didn’t sign up for and I’m not part of. They will lie to you tell you they will change that but they won’t instead they will ignore your calls and never call you back."
Jared Hurst
January 20, 2023
"Excellent personalized service. Quick, attentive and responsive."
Jacob Driggers
October 4, 2022
"I have been a customer for 24 years, never filed a claim. Then when I finally did and needed them they were no where to be found. My car has sat for 6 weeks waiting to be fixed because of their red tape and extremely unprofessional response times. For that now I have to pay for a rental out of my pocket, they take no responsibility for the delays (even though several of their employees have admitted as such), and my local agent has been zero help. As soon as this claim is settled I am running away from this company. you would think after doing business with them for 24 years. that loyalty (and 10's of thousands Ive paid them) would mean more, but is clearly doesn't."
susan moeller
June 10, 2022
"They are great !! I've been doing business with them for many years !!"
Dee
March 5, 2022
"Always great, matt is wonderful😊"
Susan Moeller
March 2, 2022
"The Best around for insurance!! Call them you'll be glad you did !!!"
T B
November 18, 2021
"Jacob was nice and helpful"
Rick Johnson
October 20, 2021
"The Staff at Crosby insurance are extremely knowledgeable, helpful and respond to questions very quickly. Highly recommended."
Pam Johns
May 25, 2021
"Matt is just the BEST. He always makes you feel welcome( it's like being a part a family) ..Love,Love, Rob Crosby State Farm...couldn't imagine being insured with anyone else.."
Doug DeArmond
December 30, 2020
"Friendly and knowledgeable. Also, great rates!"
G Rogers
September 3, 2020
"Very friendly and honest."
Rhonda Langley
August 29, 2020
"Awesome 👍"
Michelle Firlow
August 16, 2020
"U get your money worth great food"
Jodie Rogers
June 27, 2019
"I've had this insurance for many many years these people are very good down to earth. They will help you with anything you need. Great prices on insurance great customer service all around if you need insurance this is the place to go!!!!!!"
John Kucharnik
November 29, 2017
"Been with them for 18 years now. They are great."
Scott Cummins
October 24, 2017
"Best Agents ever! Honest and friendly and always available to answer questions and help with the claims process! Highly recommend them."
beth nickles
October 24, 2017
"I could not ask for a better insurance agency! I shopped around quite a bit before switching my home and car insurance to them several years ago. I have had to deal with them personally on numerous occasions. They have been extremely courteous, professional and fair. I highly recommend this office :)"
Debbie Compton
May 22, 2017
"This is the second time I have received a cancellation threat.....only to find out the office has made yet another mistake. NOT very happy with this particular office. Please check around....Melissa was the best thing to ever happen to this office.....where has she gone?"
Michael Johnson
May 20, 2017
"The most trusting people that I know."